SMS Marketing

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The OG push notification.

SMS marketing uses text messages to deliver promotions, updates, or alerts directly to customers’ phones. It’s fast, personal, and effective when used responsibly — with permission and good timing.

What is SMS marketing?

SMS marketing involves sending promotional or informational texts to subscribers who’ve opted in. Common uses include limited-time offers, event reminders, and loyalty updates.

How does SMS marketing work?

Brands use messaging platforms to send bulk texts to contact lists. Each message includes a short, clear CTA, like a discount code or link, keeping communication concise and engaging.

Why is SMS marketing effective?

Because text messages have high open rates and reach users instantly. When used sparingly, SMS builds loyalty and drives quick responses, especially for time-sensitive campaigns.

What are best practices for SMS marketing?

Always get opt-ins, keep messages under 160 characters, and respect quiet hours. Personalize when possible, and make unsubscribing easy.

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